Telling Stories: Hola Hostal

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Telling Stories: Hola Hostal


We keep conquering the world through our white-label pocket concierge for the hospitality business. Hola Hostel, in Barcelona, Spain, is a happy customer too. Find out how a mobile app solved a communication issue with guests.

Hola Hostal

The Barcelona’s Hola Hostal Eixample is a youth hostel located in the bohemian, yet modernist Eixample district of Barcelona.

Dynamic and energetic, the hostel offers free Wi-Fi, computer access, a spacious kitchen facility, a large living room where guests can interact and much more. With a great location, the hostel is nearby the famous Gaudí buildings.

However, as a hostel, there was no concierge service. Through the mobile app, Hola Hostal solved an issue. Today, the hostel enables a 24h concierge service providing all the information that guests can get through a receptionist.

The app is very useful  for our guests, since they access all kind of additional information they  usually get with the receptionists, even when they aren’t in the hostel,” explains María Mateu, Hola Hostal receptionist.

Read the whole story on our website.

Are you a GuestU happy customer too? We are looking forward to share your experience!

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