Located in the heart of Lisbon’s downtown, Hotel da Baixa, recently invested on the personalization of their guests’ stay by placing a GuestU Phone in each of the 66 rooms.
Pedro Caetano, the Hotel Manager, reveals with satisfaction that “The GuestU Phone has proved to be an asset in the offer and differentiation of our product. It helps us spread the best that Lisbon has to offer and provides unlimited data to use the various applications, which facilitates the interaction of guests with the hotel, family and friends.”
MORE MOBILITY DURING THE STAY
Thinking of their guest’s comfort and to improve their mobility through the city, Hotel da Baixa offers the possibility to request a Cabify through the GuestU Phone and pay for the journey only at the check-out time.
Pedro Caetano mentions that “The integration of the Cabify service with the GuestU Phone is one of the factors that customers refer with greater satisfaction. The ease of requesting the Cabify service anywhere in the city and to pay at the check-out brings simplicity of processes, time savings and total mobility through the city.”
Additional revenue for the Hotel
For each journey completed, Cabify offers a commission to its partners. Pedro Caetano states that “the revenue coming from this service allows to reduce the monthly cost of the GuestU Phones.”
GUESTS’ FEEDBACK
Considering an innovative product, many customers mention the added value of the GuestU Phone during their stay, especially on the online platforms.
Guest’s Review
August 2018, Booking.com
“(…) Provided free cell phone for use outside of hotel. Great for mapping destinations, 30 mins of talk time, and could order cabify taxi (like uber) that was auto charged to room. (…)
GuestU thanks the opportunity to collaborate in this successful implementation with Hotel da Baixa. Interested in improve the mobility of your guests and offer a distinctive service? Contact us!
