Our in-room and table ordering solution can also be integrated with POS and printers for more efficient operation
Guests and restaurant clients have moved on from paper menus and calls to the reception. They now want to order food and beverages quickly and conveniently using their own devices. Our contactless F&B ordering solution is available on the Guest App and provides a seamless dining experience while reducing unnecessary touchpoints and eliminating print collateral. Staff can also efficiently manage orders through a web backoffice with the possibility of POS integration.
Did you know?
of the guests that use the App make a room service request
of all the requests made in the App are for Room Service
average spend per guest in the App
Great menu browsing and shopping cart UI/UX
Placing orders was never this simple! Guests can access the Room Service menu by category (drinks, meals, snacks) with descriptions and images. Users can add items to the shopping cart, edit, review the total price and submit when ready. They can also view their order history.
Easily receive and manage orders
The web backoffice receives all orders automatically, allowing the team to manage orders and their statuses. The platform can also be used by staff to manage opening hours and how items are presented to guests.
“Our mobile ordering functionality was designed to help hotels and restaurants increase their revenue while offering an efficient and contactless service. Besides thrilling guests with the convenience of ordering through their own devices, our solution also optimises operational processes, saving staff time and allowing them to promptly help guests when necessary.”Manuel LimaGuestU Business Unit Director